STCW:2010 Crowd Management & Control

Virtual Training Centre Limited

English Flag
5 hours

About the Course:

Passenger ships carry a very large number of people, so it is vital for crew to have an understanding and an ability to assist passengers in any emergency situation; to control passengers in staircases, corridors and passages; to use procedures for preventing panic and other irrational behaviour; and to communicate with, instruct and inform passengers.

STCW 2010 Code calls for crew to follow approved training in crisis management and human behaviour, with the training focused on applied psychology for competent assessment of both passenger and crew reactions. To this end, Crowd Management training is required for all personnel designated to assist passengers in an emergency.

This online training course is based on the guidelines of IMO Model Course 1.28, and aims to meet the mandatory minimum requirements for the training of masters, officers, ratings and other personnel on passenger ships in STCW Code (2010): Regulation V/2(&3) pa. 4, 5 & 6 and Section A-V/2(&3) pa. 1, 2 & 3.

Aim of the Course:

Knowledge, understanding and proficiency (KUP) in the use of all techniques, information and equipment supplied to deal with an emergency, including familiarisation with all safety aspects of the ship and the ability to effectively communicate with passengers and fully prepare them for an emergency. This course has the following crew-training aims:

  • Control a crowd in an emergency situation on board.
  • Locate essential safety and emergency equipment on board.
  • Communicate effectively with passengers during an emergency.
  • Demonstrate the use of personal life-saving appliances.
  • Comply with the ship's safety and emergency procedures.

Target Audience:

This course covers the minimum standard of competence for: Masters, chief mates, chief engineers, second engineer officers and any other person assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings and any other person having responsibility for the safety of passengers in emergency situations on ro-ro and non-ro-ro passenger ships.

Book now

GBP 85.00 ex. VAT

Upcoming Dates

This is an e-learning course. Once you have completed your purchase you will receive details on how to access the course.